What ERP systems does SHIRO work with for supply chain?

We are proficient in SAP (S/4HANA and ECC), Oracle Cloud SCM, NetSuite, Microsoft Dynamics 365, and spreadsheet-based workflows. Our team adapts to your existing system and can help optimize its configuration.

Can you manage international vendors and logistics?

Yes. We coordinate with suppliers across Asia, Europe, and the Americas. Our team handles cross-border logistics, customs documentation, harmonized tariff classification, and carrier management across multiple geographies.

How do you handle three-way matching for procurement?

We perform systematic three-way matching between purchase orders, goods receipt notes, and vendor invoices. Discrepancies are flagged, investigated, and resolved before payment processing, maintaining audit-ready procurement records.

What supply chain metrics do you track?

We track procurement cycle time, vendor on-time delivery rate, inventory accuracy, stock-out frequency, lead time variability, cost per unit, and procurement spend by category. Monthly dashboards and quarterly deep-dive reports are shared with your team.

Can you support prototype-stage companies or only production scale?

We support companies at every stage -- from prototype sourcing (small-batch component procurement, sample management) to full production (high-volume procurement, warehouse coordination, multi-site inventory management).

How do you ensure quality and accuracy in supply chain operations?

Every process has built-in quality checkpoints: four-eyes verification on POs, systematic GRN matching, weekly inventory audits, and monthly vendor performance reviews. Our error rate is consistently below 1%.

Supply Chain & Manufacturing Support BPO

End-to-end back-office operations to keep your robotics hardware production line moving -- on SAP, Oracle, NetSuite, or your preferred ERP.

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Robotics manufacturing supply chain with components and assembly line

Building physical robots means managing a complex supply chain: sourcing components from global suppliers, tracking purchase orders, reconciling inventory, and coordinating logistics across continents. SHIRO provides the back-office muscle to manage these operations efficiently and accurately.

Our supply chain team handles vendor sourcing and onboarding, purchase order creation and tracking, goods receipt verification, and invoice reconciliation. We work within your ERP system (SAP, Oracle, NetSuite, Dynamics 365) or spreadsheet-based workflows to maintain seamless integration with your existing processes.

For robotics companies with manufacturing partnerships in Asia, we provide logistics coordination including shipment tracking, customs documentation preparation, harmonized tariff classification, and warehouse coordination. Our team ensures nothing falls through the cracks between your design lab and your factory floor.

Whether you are building prototypes or scaling to full production, SHIRO provides the operational support that lets your engineering and product teams focus on what they do best: building the next generation of humanoid robots.

Key Benefits

Vendor Management

Supplier sourcing, qualification, onboarding, performance tracking, and relationship management across your global vendor network for robotics components.

Procurement Operations

Purchase order creation, approval workflows, order tracking, goods receipt verification, and three-way matching (PO, GRN, invoice) for audit-ready records.

Inventory Reconciliation

Cycle counting support, stock reconciliation, discrepancy investigation, and inventory reporting across warehouses and manufacturing partners.

Logistics Coordination

Shipment tracking, carrier management, delivery scheduling, and cross-border logistics coordination for global supply chains spanning US, Asia, and Europe.

Customs Documentation

Preparation of import/export documentation, harmonized tariff classification, country-of-origin certificates, and customs compliance support for robotics components.

Reporting & Analytics

Supply chain dashboards with lead times, vendor performance scorecards, inventory levels, cost analysis, and procurement spend reports for data-driven decisions.

Get a free supply chain audit -- see where your operations can be streamlined.

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ERP Platforms We Master

Our team holds certifications and deep proficiency across all major ERP and supply chain management platforms used by robotics manufacturers.

SAP S/4HANA

Advanced

Oracle Cloud SCM

Advanced

NetSuite

Certified

Microsoft Dynamics 365

Proficient

Odoo

Proficient

Spreadsheet Workflows

Expert

We also integrate with logistics platforms (ShipStation, Flexport), quality management systems, and warehouse management software for end-to-end supply chain visibility.

Case Study

42% Faster Procurement Cycles for a Robotics Manufacturer

How SHIRO helped a humanoid robotics company streamline procurement, achieve 99.1% inventory accuracy, and reduce supply chain costs by 48%.

-42%

Procurement Cycle Time

94.8%

Vendor On-Time Delivery

99.1%

Inventory Accuracy

48%

Cost Savings

The Challenge

A humanoid robotics company sourcing components from 40+ suppliers across China, Japan, and Germany was struggling with supply chain visibility. Purchase orders were tracked in spreadsheets, inventory reconciliation was done quarterly (with 8% discrepancy rates), and customs documentation errors caused an average 5-day delay on 30% of shipments. A two-person procurement team in the US was overwhelmed.

The SHIRO Solution

We deployed a 4-person supply chain team: two procurement specialists, one inventory analyst, and one logistics coordinator. We migrated their procurement processes into NetSuite, implemented three-way matching for all POs, and established weekly inventory cycle counts. Our logistics coordinator pre-verified all customs documentation before shipment, eliminating clearance delays.

The Results

Within 16 weeks, procurement cycle time dropped 42% (from 14 days to 8 days average). Inventory accuracy improved from 92% to 99.1%. Customs-related delays dropped to near zero, with vendor on-time delivery rising to 94.8%. Total supply chain back-office costs decreased 48% compared to their previous US-based operations.

“SHIRO transformed our supply chain from a constant bottleneck into a competitive advantage. Their team caught errors we were missing, cut our procurement time nearly in half, and freed our engineering team to focus on building robots instead of chasing purchase orders.”

-- VP of Operations, US Humanoid Robotics Company

Key Milestones

Week 1-2: Supply chain audit & NetSuite setup
Week 3-4: Vendor onboarding & PO migration
Week 6: Three-way matching live, 0 PO errors
Week 10: Inventory accuracy hit 98.5%
Week 16: Steady state at 99.1% accuracy, 8-day cycle

Platforms Used

NetSuiteShipStationSlackGoogle SheetsFlexport

How We Work

Supply Chain Audit & Mapping

We map your current supply chain processes, vendor relationships, ERP systems, and pain points to identify optimization opportunities and quick wins.

Process Design & SOP Creation

We design standardized workflows for procurement, receiving, inventory, and logistics aligned with your ERP (SAP, Oracle, NetSuite) and create documented SOPs.

Team Onboarding & Training

Our supply chain specialists are trained on your vendor base, products, quality standards, communication protocols, and ERP system configurations.

Operational Execution

Day-to-day procurement operations, vendor communications, inventory tracking, and logistics coordination with multi-level quality checkpoints and weekly reporting.

Continuous Improvement

Monthly performance reviews with supply chain KPIs, vendor scorecards, lead time analysis, and process improvement recommendations to optimize your supply chain.

Why Choose SHIRO

Experience supporting hardware robotics companies with complex global supply chains spanning US, Asia, and Europe
Deep proficiency in SAP, Oracle, NetSuite, Dynamics 365, and spreadsheet-based ERP systems
Strong vendor communication skills across cultures, time zones, and languages
40-60% cost savings on supply chain back-office operations with measurable accuracy improvement
Proximity to Asian manufacturing hubs for real-time coordination with suppliers in China, Japan, and Korea
Scalable team that grows with your production volume from prototype to mass manufacturing

Frequently Asked Questions

Common questions about outsourcing supply chain operations for robotics manufacturing.

What ERP systems does SHIRO work with for supply chain?: We are proficient in SAP (S/4HANA and ECC), Oracle Cloud SCM, NetSuite, Microsoft Dynamics 365, and spreadsheet-based workflows. Our team adapts to your existing system and can help optimize its configuration.
Can you manage international vendors and logistics?: Yes. We coordinate with suppliers across Asia, Europe, and the Americas. Our team handles cross-border logistics, customs documentation, harmonized tariff classification, and carrier management across multiple geographies.
How do you handle three-way matching for procurement?: We perform systematic three-way matching between purchase orders, goods receipt notes, and vendor invoices. Discrepancies are flagged, investigated, and resolved before payment processing, maintaining audit-ready procurement records.
What supply chain metrics do you track?: We track procurement cycle time, vendor on-time delivery rate, inventory accuracy, stock-out frequency, lead time variability, cost per unit, and procurement spend by category. Monthly dashboards and quarterly deep-dive reports are shared with your team.
Can you support prototype-stage companies or only production scale?: We support companies at every stage -- from prototype sourcing (small-batch component procurement, sample management) to full production (high-volume procurement, warehouse coordination, multi-site inventory management).
How do you ensure quality and accuracy in supply chain operations?: Every process has built-in quality checkpoints: four-eyes verification on POs, systematic GRN matching, weekly inventory audits, and monthly vendor performance reviews. Our error rate is consistently below 1%.

What Our Clients Say

SHIRO turned our supply chain from a constant headache into a well-oiled machine. Their team caught errors our previous vendor missed, cut procurement time by 42%, and our inventory discrepancies dropped to near zero.

-- Director of Manufacturing, US Robotics Company

Ready to streamline your supply chain?

Get a free supply chain audit and discover how SHIRO can optimize your procurement, inventory, and logistics operations while cutting costs.

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